White Lambda | Return & Refund Policy

Hey there! Thanks for choosing White Lambda by White Lambda Private Limited. Whether you're a recruiter, a startup founder, or someone involved in hiring, we're here to make your life easier. Before we get into the nitty-gritty, know that by purchasing credits or services at White Lambda, you're agreeing to the following terms.

Quick Definitions

Company: That's us—White Lambda.
Customer: That's you—someone who's registered to use our services.
Service: What White Lambda offers, like business tools.
Credits: Virtual tokens you purchase to use our services.
Your Right to a Refund

Service Satisfaction: If you're not happy with any of the services we've provided, let us know within 7 days of that service being rendered. We’ll see what went wrong and issue a credit refund if applicable.
Unused Credits: If you've got unused credits and you’ve had a change of heart, no worries! You can request a refund within 7 days of the purchase.

The Ground Rules for Refunds

Refund requests must be made in writing to refunds@whitelambda.com.
Refunds will only be issued to the original payment method.
If we find that you've already used part of the credits or services, we might issue a partial refund, depending on the circumstances.

No Refunds for...

Credits that have been used.
Services that have been initiated.

Credits Refund Processing

Once we get your refund request and give it the green light, your refund will be processed. Give it a few days to see the credits back in your account.

Got Questions?

Not feeling 100% satisfied? Reach out, and we’ll see what we can do to help.

By Email: refunds@whitelambda.com

Updates to This Policy